What made you decide on this type of occupation？
I like travelling very much and I enjoy working with people.
The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight.
One of my best qualities is my friendliness and open-minded attitude.
I抦 very tolerant of people and have been told that this is one of my strengths.
What do you think is the chief charcteristic for a stewardess？
I would give him or her basic first aid and ask my partner to call for assistance at the same time.
Let me tell you about the working conditions. 我来为你说明一下工作条件。
The office hours are from 8 a.m. to 5 p.m. 工作时间是早8点到下午5点。
What do you excel in? 你的专长是什么？
What are you good at? 你的强项是什么？
What special skills do you have, can you tell me? 你有什么特殊技能，能告诉我吗？
Can you drive? 你会开车吗？
Do you get any special training in office skills? 你受过办公室技能方面的特殊训练吗？
How fast can you type? 你打字有多快？
Do you have any licenses or certificates? 你有什么执照或资格证书吗？
What certificates of technical qualifications have youreceived/obtained?你获得了何种技术资格证书？ Do you have some certifications oncomputer?你有计算机等级证书吗？ I can type and take shorthand very well. 我打字和速记相当好。
I can type 70 words per minute and I take shorthand at 85 words per minute. 我每分钟可以打70个子，速记85个字。
I can do it quickly and fast. 我可以做的又快又准确。
My typing speed is slow, but I don't make mistakes. 虽然我打字的速度慢，但是却不会出错。
I can write computer programs. 我会计算机编程。
I am well up in programming. 我精通编程。
I am proficient in programming. 我精通编程。
I've received a Business English Certificate. 我有商务英语证书。
I've obtained a Senior Layer's Qualification Certificate. 我获得了高级律师资格证书。
I have NCRE certificate, rank 1. 我有全国计算机一级等级证书。
I've obtained an Export Sales Staff's Qualification Certificate. 我获得了外销员资格证书。
I have a driver's license. 我有驾驶执照。
I have a doctor's license. 我有医生执业证。
I don't have any other certificates. 我没有什么证书。
How do you understand the “service consciousness” in service industry?
In your opinion, what is a good manager/waiter/recepionist supposed to be?
How do you understand the professional ethics?
How did you deal with the difficulty at work? Could you please list at least one example?
What are your biggest accomplishments/achievement?
What was the biggest mistake you have ever made?
Can you work under pressure?
Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?
How would you handle difficult or fussy customers?
How do you handle negative feedback from customers？
What is your career plan in next 5 years?
Do you know our hotel values?
What is your understanding about our hotel?
You said you like our brand, so what is the symbolized meaning of our logo, the fan?
Why do you choose our group instead of others?
What do you think about our hotel? Why you feel us being different from other hotels?
Give me one key word to tag yourself, and the reason behind it?
What kind of character do you think you have?
How long would you work with us?
What are your salary expectations?